Privacy Policy

This policy explains how GlobalWellness.ai collects, uses and protects information when you visit our websites, request information, use free experiences, communicate with us or access subscription services.

Information we collect

We may collect contact and organization information you submit, account and subscription details, branding materials you provide, communications with our support tools, and basic technical or usage data such as device type, pages visited and referral information.

How we use information

• Provide, secure and improve our websites, client portal and wellness library.
• Process subscriptions and administer customer accounts through our service providers.
• Deliver onboarding, account, service and requested marketing communications.
• Generate aggregated engagement insights and protect against fraud or misuse.

Service providers

We use service providers for website hosting, customer relationship management, email, analytics, payments and client-portal delivery. These providers process information for the services they perform. Payment-card information is handled by the applicable payment processor and is not stored directly on this website.

Cookies and analytics

We may use necessary cookies and privacy-conscious analytics to operate the site, remember preferences and understand aggregate engagement. Browser settings may allow you to restrict cookies, although some features may not work correctly.

Sharing and retention

We do not sell personal information. We may disclose information to service providers, when required by law, to protect rights or security, or in connection with a business transaction. We retain information only as reasonably needed for the purposes described, contractual obligations and applicable law.

Your choices

You may request access, correction or deletion of information, or opt out of nonessential marketing communications, by emailing info@globalwellness.ai. Account, billing and legal records may be retained where required.

Children and sensitive information

Our services are intended for organizations and adults. Do not submit medical records, diagnostic information or other sensitive health information through general website forms or the chatbot.

Updates

We may update this policy as our services evolve. The effective date above identifies the latest published version.

Contact

Questions may be sent to info@globalwellness.ai.