Refund Policy

GlobalWellness.ai provides immediate access to digital services and resources after subscription activation. This policy explains how refund requests are handled.

Recurring subscription charges

You may cancel at any time to stop future renewals. Except where required by law or expressly stated at checkout, charges already processed are nonrefundable and cancellation does not create a prorated refund for the remaining billing period.

Duplicate or incorrect charges

If you believe you were charged twice, charged after a timely cancellation, or charged an incorrect amount, contact us within 30 days of the charge. We will investigate payment records and correct verified billing errors.

Technical access problems

If a verified platform error prevents access to the purchased service and we cannot restore access within a reasonable period after notice, we may provide an extension, service credit or refund as appropriate.

Custom and branded materials

Fees attributable to generated, customized or branded materials are not refundable after production has begun, except for verified nonconformity that we cannot reasonably correct.

How to request review

Email info@globalwellness.ai with the account email, charge date and a brief explanation. Do not send full payment-card numbers or sensitive health information.

Statutory rights

Nothing in this policy limits nonwaivable rights available under applicable law.